Report an Issue with Shipment or Delivery

We apologize if your item arrived incomplete, damaged, broken, missing components, defective, did not arrive at all, or you received the wrong merchandise. We value you as a customer and we want to fix any issues you have encountered quickly and effortlessly.

IMPORTANT:

You have 30 days, from the date of delivery, to notify us of:

Non-receipt (tracking shows order delivered)
Wrong Merchandise (including color, size, style, etc.)
Missing pieces, parts, or components
Arrived damaged or defective

Click here for more info on our Return Policy

Reporting a Problem orders@rebelmingo.com

Please include:

Email address
First and Last Name
Daytime Phone
Detailed explanation of the issue or concern with your order and desired resolution (i.e. return, exchange, etc.)
Order Number

Please note: Due to customer privacy and security concerns, We do not accept reported delivery issues submitted via applications or 3rd parties. Only requests submitted directly by a customer will be accepted.